What's switched on today

Service status

• Buying a paid plan

  Open

  Paid plans are sold to customers in the United States. You upgrade in Plan & usage, and pay on Stripe's checkout page in your browser.

• Call minutes limit

  On

  The minutes limit is on. A call gets its transcript and summary if anyone on it has minutes left when it ends, even if the call runs past their balance. If nobody does, the call stays a recording, and new calls are written up again when minutes reset. Translating a voice memo or writing up a walkthrough needs enough minutes left to cover it, and a video transcript needs someone on Plus or Elite with enough minutes left to cover the video.

• Ask questions limit

  On

  Ask stops answering for the month when you reach your plan's questions.

• Calls to regular phone numbers

  On

  Calls to regular phone numbers work for US and Canadian (+1) numbers.

• Summary texts from your Walkie line

  On

  If you have a Walkie line, summary texts go out from it.

• Getting the phone apps

  Not open yet

  The iPhone and Android apps are available by invitation. The web app at app.walkiepro.com is open to anyone.

• Job-site access codes for guests

  On

  Guests who ask to be let in get their code by text or by email, whichever they choose.

• Replies from Walkie support

  On

  We reply within one business day.

• The support line

  On

  An AI assistant answers the support phone right away, day or night. Someone from the team can take the call on weekdays, and every call is recorded.