Advice and answers from the Walkie Pro team.
Find guides, tutorials, and practical walkthroughs for organizing conversations, automatic call recordings, AI summaries, and field workflows.
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Collections
Browse by functional area or workflow.
Start here
Get Walkie Pro on your phone or in a browser, sign in, confirm your number, and set up your first job.
Got a text or call from Walkie?
For people who don't use Walkie: recorded calls, recap texts and job-site access codes.
Conversations and jobs
People are in conversations, and each job is a tab inside one. Connect jobs, file messages, archive, and edit or forward messages.
Calls, recordings and summaries
Every answered call is recorded, transcribed and summarized. Who is charged minutes, group call size, voice memos and your Walkie line.
Your crew
Invite people, handle message requests, see what someone new can see, and send messages to your office's Slack.
Keeping the job straight
Photos, videos and files, punch lists, notes, the job Bulletin and its guests, the schedule, and your private follow-ups.
Ask
Ask questions about your own jobs, calls and messages: where Ask is, what it can answer, and your monthly questions.
Plans, billing and allowances
How Free, Crew, Plus and Elite differ, how far back history reaches, monthly allowances, and how to buy, change or cancel a plan.
Account, privacy and data
Who can see your conversations, notification settings, changing your number, and getting a copy of your data or deleting your account.
Troubleshooting
Calls that don't ring, messages that didn't send, missing notifications or summaries, working offline, and contacting support.